About your Stay

Thank you for staying with Mendocino Preferred Vacation Home Rentals. To ensure you have a worry-free vacation on the Mendocino Coast, here’s some important information about your stay. We look forward to hosting you in Mendocino!

Please Check-In at Our Downtown Mendocino Office for all Properties Except:

Beach Haven
Colby Reef
Edge of the Sea
Hayloft
Rio Luna
Rivers End
Serendipity
Star House Lodge
Whale Rock
Sand Waves
Sea Cloud

Reservation must be paid in full before your arrival date.

Your check-in packet, including keys and directions to your rental, must be picked up at our office anytime after 3:30 p.m. We’re located between Ukiah and Little Lake Street on Lansing Street next to the Good Life Cafe in beautiful downtown Mendocino: 10483 Lansing Street, Mendocino, CA 95460.

If you arrive after hours (and/or the office is closed), your packet will be left in the “PICK-UP” box to the right of the front door of our building. (Except for the homes listed above, whose packets will be waiting at your home.)

PLEASE NOTE: The code for the pick-up box can be accessed through your digital property guide.

We're located between Ukiah and Little Lake St. on Lansing St. next to the Good Life Cafe in beautiful downtown Mendocino.

Office Hours:

Monday-Friday 9am-5pm
Saturday 9am-4pm
Sunday 10am-3pm

What to Bring on Your Mendocino Coast Vacation

We Provide:

Bed linens, blankets, and pillows
Bath towels, washcloths, hand towels, bath mats, and spa towels
Coffee, tea, coffee filters, sugar and creamer
Dishes, pots, pans, and utensils
Aluminum foil and plastic wrap
Dishwashing Detergent
Paper towels, toilet paper, Kleenex and napkins
Liquid hand soap for each sink
Bar soap for each bath/shower
Hairdryer
Trash bags
Firewood and fire starter
Fresh flowers

Additional Details

Once you have made your reservation to help you prepare, you will receive an email linking you to your property's digital guidebook that has all the crucial details you need:

What to pack
How to access the property
Driving directions
Local Area Guide

Please be sure to read your check-in information and directions. Your guidebook also contains specific information about the property, such as operational guides for the entertainment system, heating system, internet, trash bin locations, and more.

Upon check-in, we provide you with a packet with your directions and keys to the properties Colby Reef, Edge of the Sea, Hayloft, Rivers End, Rio Luna, Serendipity, Sea Cloud, Star House Lodge, and Whale Rock. Due to the distance from our office, the key will be in the lockbox at the property, and the packet will be inside the home on the counter.

If you arrive after our office has closed, your packet will be in the pick-up box with your last name across the top. This box is located next to our front door. The code will be included in your digital property guidebook. Our office is open Monday through Friday from 9 a.m. to 5 p.m., Saturday from 9 a.m. to 4 p.m., and Sunday from 10 a.m. to 3 p.m.

Each property is fully inspected before each arrival, which includes turning on the lights and heating.

For properties with spas, we contract with a company that services the spa before each arrival. If the stay is a week or more, the spa will be serviced again in the middle of the stay.

Your vacation home will have a Framed Welcome Sheet that includes the property's address and phone number, information on your arrival and departure, and emergency contact information.

If you have an Emergency Service Call outside of our normal office hours, our answering service has basic information they can provide. If they are unable to resolve any issue, they will contact a Mendocino Preferred staff member who can assist you.

In a power outage, an Emergency Supply Kit is in a sealed bag under the kitchen sink. Each home is equipped with an emergency flashlight that automatically comes on during a power outage.